Shipping, PICK-UP, & PRODUCTION SCHEDULE
Shipping happens on Mondays (excluding holidays – will be shipped on Tuesday if Monday is a holiday) via FedEx Express, 2-Day, or Overnight and may take anywhere between 1-7+ days.
Orders must be in before 12pm day-of to be shipped same-day, else it will be shipped the following week.
SHIPPING & PRODUCTION:
Out-of-state Shipping is now available, but orders placed will not be shipped out until OCTOBER 18, 2021. Due to warm weather, we cannot guarantee that your chocolates will make it to you in perfect condition (even with ice & overnight shipping), so to not disappoint you, we have decided to open up ordering so you can make sure your reserve your chocolates, but they will not be shipped out until OCTOBER 18th once it starts getting cooler. If by Oct. 18th it is still higher then 65F, will will send you an email about postponing your shipment until the following week / cooler weather.
Thank you for your patience & understanding!
Another way to continue supporting Colorado Cocoa Pod, is by purchasing eGift Cards to use once it gets cooler!
PICK-UP & DELIVERY:
Green Valley Ranch, CO scheduled pick-up occurs Monday – Saturdays (except on pop-up days & holidays). If you are traveling through or visiting, use a Colorado ‘shipping’ address for the Porch Pick-Up option to show. You can put the time & date of pick-up in the Notes during checkout. For SAME DAY pick up, please allow for at least 1 hour between ordering & pick-up time. Please know that an email will be sent if it can not be fulfilled at requested time/date.
Local Denver/Aurora, CO Deliveries occur on Mondays (unless it is a holiday, then deliveries will occur on the following Tuesday).
You will receive a follow-up email to confirm delivery dates & times.
Each order is carefully hand-packed with ice in an insulated mailer (if weather is warmer than 60F), and we do our best to package your chocolates so that they arrive safely. However, we cannot be held responsible for any melting, damages, or delays to your chocolates/treats that may occur during or after shipping/delivery.
Please track your packages using your emailed tracking number to ensure the integrity of your chocolates. If you do not receive a tracking email, please email us at firstname.lastname@example.org with your invoice # and we will resend your tracking information.
Click link below for more information on our Shipping, Return, & Refund Policy